Terms of Service
LAST UPDATED: February 15, 2017
This website is operated by Aura Group, LLC. Throughout the site, the terms “we”, “us” and “our” refer to Aura Group, LLC. Aura Group, LLC (sometimes referred to herein as “Aura”) offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated herein.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available on our site. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. DO NOT USE THE SITE IF YOU DO NOT AGREE TO THESE TERMS.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Sales made through the site are commercial transactions between manufacturer/supplier and you.
SECTION 1 - ONLINE STORE TERMS
Shipping and handling costs shall be borne by you except when such costs are waived pursuant to a promotional offer or sale. Shipping and handling costs will be separately itemized with each order.
Shipment, delivery, place of performance and payment is Howard County, Maryland. Risk of damage to or loss of goods passes to the You upon delivery - FOB origin.
Where goods are supplied for export, you are responsible for complying with any and all U.S. export laws as well as any import regulations in the country of destination and for paying any import duties.
When a date of delivery is specified, such date shall only be taken as an estimate. Conditions of shipping and transport are not guaranteed. You are obligated to accept partial deliveries.
We at the Aura Group, LLC want our customers to be completely satisfied with their purchases. If you are not completely satisfied with your purchase, you may, subject to our policies, request a refund or exchange for your item. Our refund and exchange policies may be found here.
SECTION 2 - GENERAL CONDITIONS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws (including but not limited to copyright, trademark and privacy laws).
You must not transmit any worms or viruses or any code of a destructive nature to and/or through this site.
We reserve the right and shall have the right to terminate your use of our site immediately upon any breach or violation of these Terms of Service by you. We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
If you respond to us with any information, including, but not limited to feedback, data, questions, comments, suggestions or the links, such information shall NOT be deemed confidential and shall be deemed the property of Aura. Aura will not be liable for any use and/or disclosure of such information and will be free to reproduce, use, disclose or distribute the information to others without limitation. Aura will be free to use any ideas, concepts, know-how or techniques contained in such information for any purposes whatsoever, including, but not limited to, developing manufacturing and/or marketing products which incorporate or otherwise rely on such information.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
Products displayed may be out-of-stock or discontinued, and prices are subject to change. Accordingly, this site does not constitute a binding offer to sell products described herein. Subject to the foregoing, prices are quoted in U.S. dollars. The price payable by you will be the price Aura sets forth in its Order Confirmation. All prices are exclusive of all sales, use and excise taxes, and any other similar taxes, duties and charges, shipping and handling (unless otherwise stated) of any kind imposed by any governmental authority on any amounts payable by you. The Order Confirmation shall separately state the amount of any taxes, duties, and other charges applicable. You are responsible for all charges, costs and taxes.
Promotional discount codes cannot be combined with other offers unless expressly stated. Aura reserves the right to determine the category of merchandise to which a given offer applies. Discounts will not apply to taxes or other fees. In the event of a sale or other promotion, no price adjustments will be made to previous purchases.
Although we have made every effort to display product colors as accurately as possible, the displayed colors of the products will depend upon the monitor used by the you. Variations in size, weight and quality are also possible; however, such variations shall not exceed industry norms or, where such products are not covered by industry norms, Aura’s customary practices.
All discount codes must be applied prior to checkout or they cannot be applied to the purchase total. All sample sales, coupon/ discount promotions and promotional sales are final sales, i.e., no returns or exchanges will be permitted. Neither coupon nor discount promotions cannot be used to purchase gift cards. Sale merchandise may be subject to limited availability.
SECTION 5 - PRODUCTS OR SERVICES
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, in our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more detail, please review our Returns Policy.
SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools, plug-ins and/or websites over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools, plug-ins and/or websites.
Any use by you of optional tools, plug-ins and/or websites offered or linked to or through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
SECTION 8 – INTELLECTUAL PROPERTY
Aura owns the Site. Aura owns or has rights in and to all wallpaper, icons, characters, artwork, images, graphics, music, text, domain names, software and other content of the Site (“Content”), and all HTML, CGI and any and all other code and scripts in any format used to implement the Site (“Code”). You acknowledge and agree that Aura has all copyright and ownership rights with respect to the Content and Code. All users and/or viewers of the site are strictly prohibited from copying, modifying, uploading, downloading, transmitting, republishing, displaying for redistribution for commercial purposes or otherwise, reverse engineering, and/or creating derivative works, translations and/or adaptations of the Content and/or the Code (including with respect to our products advertised or sold on the site) without the prior written consent of Aura. Any and all such violations would be a breach of contract and infringement of Aura’s rights and violators will be prosecuted under U.S. copyright and other applicable laws.
You may not use any of the Aura trademarks or trade dress without our prior written permission. Trademarks and/or trade dress include, but are not limited to, the Ollanla name and logos, and other graphics, color schemes, logos, page headers, button icons, scripts, trade names, service names and other identifiers of product/service origin of Aura’s products, services, and programs. Any other trademarks that appear on our website are the property of their owners, who may or may not be affiliated with, connected to, or sponsored by us or our affiliates.
Subject to these terms, we grant to you the limited, non-exclusive, non-transferable right to access, view, use and display the Site and the Content on your computer or other device for your personal, non-commercial use only. You may electronically copy and/or print “hard copies” from the site solely for your personal, non-commercial purposes related to placing an order or personal shopping on the site. Any other use of any Content included on the site, including linking or framing to this website, is strictly prohibited unless you first obtain our prior written consent. Except as expressly provided herein, nothing contained herein shall be construed as conferring by implication or otherwise any Aura.
SECTION 9 - THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
SECTION 10 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
SECTION 11 - PERSONAL INFORMATION
SECTION 12 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and services delivered to you through the Service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Aura Group, LLC, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the services or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
SECTION 14 - LIMITED WARRANTY
AURA WARRANTS THAT ITS GOODS SHALL BE MADE IN A GOOD WORKMANLIKE MANNER. AURA MAKES NO OTHER WARRANTIES WHATSOEVER. AURA HEREBY DISCLAIMS ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND/OR FITNESS FOR A PARTICULAR PURPOSE, AND/OR ANY IMPLIED WARRANTIES ARISING FROM ANY COURSE OF DEALING, USAGE, AND/OR TRADE PRACTICE.
AURA IS NOT LIABLE FOR ANY INDIRECT, SPECIAL, EXEMPLARY, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING, WITHOUT LIMITATION, LOSS OF PROFITS OR USE) EVEN IF SUCH DAMAGES WERE FORESEEABLE. AURA’S MAXIMUM LIABILITY FOR ANY CAUSE OF ACTION HEREUNDER OR OTHERWISE ARISING IN CONNECTION WITH THE SALE OF ITS MERCHANDISE SHALL BE LIMITED TO THE PRICE PAID FOR SUCH MERCHANDISE.
Aura does not warrant that the site is free from computer viruses, bugs or other harmful components. Aura does not warrant that the functions contained in the material, Content and/or Code will be uninterrupted or error-free or that errors will be detected or corrected. Aura does not assume any liability or responsibility for accuracy, completeness, reliability or usefulness of the information disclosed or accessed through the site. Aura does not have any duty to update the site or modify the Content and/or Code. Aura shall not be liable for its failure to update such information.
SECTION 15 - INDEMNIFICATION
You hereby agree to indemnify and hold harmless Aura and its affiliates, officers, directors, attorneys, employees, contractors, agents, licensors, service providers, subcontractors and/or suppliers (each an “Indemnitee” or, collectively, the “Indemnitees”) from and against any and all losses, liabilities, expenses, damages and costs, including, but not limited to, court costs and reasonable attorneys’ fees incurred by any Indemnitee or Indemnitees, arising or resulting from your use of the site and/or any violation of these Terms. If you cause a technical disruption of the site or the systems transmitting the site to you or others, you agree to be responsible for any and all losses, liabilities, expenses, damages and costs, including, but not limited to court costs and reasonable attorneys’ fees, incurred by any Indemnitee or Indemnitees from such disruption. Aura reserves the right, at its own expense, to assume exclusive defense and control of any matter otherwise subject to indemnification by you and, in such case you agree to fully cooperate with Aura in the defense of such matter.
SECTION 16 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 17 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
SECTION 18 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 19 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Maryland, United States. Any and all disputes arising hereunder shall be heard in the State or Federal courts of Howard County, Maryland. If Aura is required to take collection action against, you shall pay Aura’s costs and expenses, including attorney’s fees, associated with such action.
SECTION 20 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 21 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at firstname.lastname@example.org